Experience means business
Want to get the inside scoop on all-things digital experience? Getting ready to embark on a digital transformation journey? Looking to mature your digital capabilities? You’re in the right place. “Experience Means business” is a podcast by Adobe Professional Services thought leaders, aimed at business leaders, marketers, CX professionals, IT and digital practitioners who want to tap into the power of digital to deliver best-in-class customer experiences. Subscribe to explore how technology can enable and accelerate transformation, and hear from experts about their first-hand experience, proven strategies, unique best practices, and actionable insights that you can apply to take your organization’s digital practice to the next level.
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Experience means business
The rise of eCommerce and what it means for you.
In this episode, Marion Freijsen, Customer Experience Architect, and Carlo Segato, Senior Solutions Consultant, talk about the evolution of purchase behaviors in both B2B and B2C commerce, the evident shift to digital, importance of data, personalization, KPIs, and much more. Tune in to find out how the commerce landscape if changing, what it means for your business, and what it takes to get it right.